Privacy Policy

Last updated: October 26, 2026

At Merchstock, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (merchstock.com) or apply for our creator services.

1. Information We Collect

When you interact with our website or submit an application for a free preview store, we may collect the following personal information:

• Contact Information: Your name, email address, and social media handles / channel links (Twitch, YouTube, Kick, etc.).
• Communications: Any messages, questions, or details you send us via our contact forms or email support.
• Usage Data: Standard analytics data regarding how you navigate our website (collected via cookies and tracking tools to improve user experience).

2. How We Use Your Information

We use the collected data strictly for legitimate business operations, including:

• Reviewing your creator profile and building your custom free preview store.
• Communicating with you regarding your application, store updates, and partnership opportunities.
• Providing customer support and answering inquiries.
• Improving our website functionality and marketing efforts.

3. Data Sharing & Third Parties

We never sell, trade, or rent your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our website and business (such as hosting providers and secure communication tools), under strict confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Data Rights (GDPR)

Depending on your location (including the EU), you have the right to:

• Access, correct, or request deletion of the personal data we hold about you.
• Withdraw your consent at any time if we are processing your data based on consent.

To exercise any of these rights, simply reach out to us at the email below.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted directly on this page with an updated revision date.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected].